Student Support
The UI offers a wide variety of resources to help you navigate through your degree.
We encourage you to explore the information in this section to find areas that may be of benefit and interest.
Many of the resources you find here are also part of your online orientation. Please contact your academic advisor if you are unable find the support service you need here.
Veteran and Military Community at Iowa
International Student and Scholar Services
LinkedIn Learning--For more information: Hello, LinkedIn Learning
Military and Veteran Student Services
The Office of Civil Rights Compliance
University of Iowa Division of Student Life
What happens to your IT Services when you leave or graduate?
RESOURCES
Library information for distance learners
Writing Assistance for History Courses
STUDY SKILLS
Watch (or rewatch) this 5-minute video to refresh your understanding of the Three Ms and related strategies you can use to boost your learning and academic success. In this first video, we introduce the Learning at Iowa program and the principles from cognitive science called the Three Ms. You will also learn about the differences between having a fixed mindset and a growth mindset.
Watch (or rewatch) this 5-minute video to refresh your understanding of the Three Ms and related strategies you can use to boost your learning and academic success. In this video, you will discover how essential metacognition is in learning and explore the metacognition process.
Watch (or rewatch) this 5-minute video to refresh your understanding of the Three Ms and related strategies you can use to boost your learning and academic success. In this video, you will learn about how memory works and about strategies for building stronger memories.
Learning How to Learn: Tips for Successful Students
Prep like a pro (Mid-Term Study tips and workshops)
Transform your learning: Make study groups work for you
5 ways to reduce distractions (and the resource handout).
Tutor Iowa’s Academic Tips Worksheets
Information Technology Services
For assistance with: HawkID and password, ICON, email, software, login assistance, etc.
Website: http://its.uiowa.edu/contact
Phone: 319-384-HELP (4357)
Email: its-helpdesk@uiowa.edu
Online Chat: Help Desk Online Chat
Address: 2800 University Capitol Centre (2nd floor of the Old Capitol Mall)
Distance and Online Education Technical Support
For assistance with: Technology in online courses, media and video players, virtual meeting login, etc.
Website: https://distance.uiowa.edu/courses/technical-support
Email: doe-techsupport@uiowa.edu
Phone: (319) 335-3925
Address: 2 West Jefferson, Room 30 Calvin Hall
DOE Technical Support Request Form
Please provide the following information:
- your full name (and HawkID if you know it);
- your contact information (phone number and email);
- your computer type and operating system (e.g., PC or Mac; Windows 8, Windows 10, MacOS X 10.10, etc.);
- your type of Internet connection (DSL, Cable, Fiber Optic, Wifi);
- the primary browser you use (e.g., Microsoft Edge, Internet Explorer, Chrome, Firefox, Safari);
- location (Home, Work, Public Library, Internet Cafe, etc.);
- a description of your problem (opening the sample file, downloading the software, and which type of file etc.)